How to Close, Delete or Deactivate your Piggyvest Account Easily

Piggyvest, often stylized as "PiggyVest," is a popular Nigerian financial technology (fintech) platform that offers a range of financial services aimed at helping individuals save, invest, and manage their money more effectively. 

In this blog post, we'll walk you through the simple steps you need to take to close, delete or deactivate your Piggyvest account. We'll also explain why it's important to be aware of the different options available and how each one works. By the end, you'll be able to make an informed decision on how to manage your account.

Reasons for closing a Piggyvest account 

Closing your Piggyvest account can be a decision influenced by various factors. Here are some reasons why you might choose to close your Piggyvest account:

1. Financial goals achieved: If you have successfully reached your savings or investment goals and no longer need the services provided by Piggyvest, closing your account may be a logical step.
2. Changing financial priorities: Life is constantly changing, and your financial priorities may shift. If you need to redirect your savings or investments elsewhere, closing your Piggyvest account can help you reallocate your funds effectively.
3. Dissatisfaction with services: While Piggyvest is known for its excellent services, there may be instances where you are not satisfied with certain features or experiences. If these issues persist and cannot be resolved, closing your account might be the best solution.
4. Consolidation of accounts: If you have multiple savings or investment accounts and prefer to simplify your financial management, closing your Piggyvest account can streamline your portfolio.

To close your Piggyvest account, you can follow a few simple steps, which we will discuss in the next section. It's essential to be aware of these reasons to make an informed decision about managing your financial goals effectively.

How to Close, Delete or Deactivate your Piggyvest Account Easily 

Closing, deleting, or deactivating your Piggyvest account is a simple process that can be completed in a few steps. Here's how to do it easily:

Contact Customer Support:

The first step is to reach out to Piggyvest's customer support team. You can do this via email ([email protected]) or through their official social media channels. Explain your intention to close, delete, or deactivate your account and provide any necessary details they may request.

 Verify Your Identity:

• Piggyvest will likely require you to verify your identity for security reasons. Be prepared to provide valid identification documents if requested.

 Clear Outstanding Balances:

• Ensure that you don't have any outstanding balances, pending withdrawals, or active investments. You should withdraw all your funds from your Piggyvest account to your linked bank account.

 Cancel Active SafeLocks:

• If you have any active SafeLocks, consider breaking them, even if it means incurring a penalty. This will allow you to access your funds sooner.

Follow Instructions:

• Piggyvest's customer support team will guide you through the process of closing, deleting, or deactivating your account. Follow their instructions carefully and provide any requested information promptly.

Remember, closing, deleting, or deactivating your Piggyvest account should only be done if you're certain it aligns with your financial goals and needs. Take your time to consider the decision and ensure it's the right choice for you.

Troubleshooting Tips 

If you encounter any issues while trying to close, delete, or deactivate your Piggyvest account, don't worry. We've got some troubleshooting tips to help you out:

1. Check your internet connection: Sometimes, a weak or unstable internet connection can cause problems when trying to perform account actions. Make sure you have a strong and stable connection before proceeding.
2. Clear your browser cache: If you're using the Piggyvest website, clearing your browser cache can help resolve any loading or display issues. Go to your browser settings and find the option to clear cache, then try again.
3. Update your app: If you're using the Piggyvest app, make sure it's up to date. Developers often release updates to fix bugs and improve functionality. Updating the app might resolve any technical difficulties you're experiencing.
4. Contact customer support: If all else fails, don't hesitate to reach out to Piggyvest's customer support. They are there to help and guide you through any difficulties you may encounter.

Remember, troubleshooting tips are meant to assist you in resolving any issues that may arise during the account closure process. Stay patient, follow the instructions, and seek assistance when needed.

Read Also: Best Loan App in Nigeria for Students 2023

FAQS

Which bank owns Piggyvest?

Piggyvest is not owned by any bank. It is a financial technology company that provides savings and investment products to Nigerians. Piggyvest's funds are warehoused and managed by PV Capital Limited, a duly registered Fund/Portfolio Manager with the Securities and Exchange Commission of Nigeria.

How do I break my Piggyvest SafeLock?

You can break your Piggyvest SafeLock by following these steps:

1. Go to the Piggyvest website or app.
2. Sign in to your account.
3. Click on the SafeLock tab.
4. Enter your PIN and click on Break SafeLock.
5. You will be asked to enter a one-time password (OTP) that will be sent to your registered phone number.
6. Enter the OTP and click on Confirm.

Your SafeLock will be broken and you will be able to access your funds.

What is the breaking fee for Piggyvest?

There is no breaking fee for Piggyvest SafeLock. However, you will be charged a processing fee of N100 if you break your SafeLock within 24 hours of setting it up.

How can I Unflag my Piggyvest account?

If your Piggyvest account has been flagged, you can unflag it by following these steps:

1. Contact Piggyvest customer support.
2. Explain why your account was flagged.
3. Provide any documentation that Piggyvest may request.

Piggyvest will review your case and will unflag your account if they are satisfied that there is no fraudulent activity associated with your account.

What happens if your account gets flagged?

If your Piggyvest account gets flagged, you will not be able to access your funds. You will also not be able to make any transactions on your account.

Piggyvest flags accounts for a variety of reasons, such as suspicious activity, multiple failed login attempts, or if they believe that your account has been compromised.

If your account is flagged, you should contact Piggyvest customer support as soon as possible to resolve the issue.

Conclusion 

In this blog post, we have discussed the steps you need to take to easily close, delete, or deactivate your Piggyvest account. We understand that there may be various reasons why you would want to do this, such as achieving your financial goals, changing priorities, or dissatisfaction with services. By considering these factors, you can make an informed decision about managing your account effectively.

Remember, closing your account should only be done if it aligns with your financial goals and needs. Take your time to consider the decision and seek assistance if needed. We hope this guide has been helpful in guiding you through the process of closing, deleting, or deactivating your Piggyvest account easily.